奇妙旅程

Into the brave new world of payments

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The entry point to the payment journey

The gateway is the entry point of the payment journey, whether from a website, a physical store, or anywhere else it lays a path for the payment to follow.

It allows the consumer to choose their payment method - whether a card, e-wallet or other payment methods - and processes the payment, using our data and expertise, to increase the chance it will be accepted. Our gateway is also plugged into an array of tools that can make a huge difference to user experience, such as using our hosted payment pages or subscription features like tokenisation.
Once the payment has made its way through our gateway it’s sent onwards along the journey.

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How we help

Boost your acceptance rates

So how can our gateway make a difference? A large EU based digital content company brought us in to boost their payment acceptance rates. Using our data based insights to get the right gateway setup for the merchant we ended up generating 5% additional revenue for them annually.

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Acquiring is all about connections

Each payment needs to be checked & confirmed by all the parties involved - and there can be quite a few - the consumer’s bank, the payment provider and the relevant card scheme, all need to check with each other that the payment is okay to move ahead.

You can either do this internationally by sending the payment to your home market or you could take the payment locally by setting up or using a local entity in the consumer's market. Using the local option will often save you money and increase the chance it will be accepted!

Once confirmed it lines up all the moving parts and fires it off to the next stop.

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How we help

Increase your in-market revenue

We worked with a huge travel customer in the US to improve their payments in Canada. We identified that by switching to our local acquiring solution there, and utilising their existing local entity they could save $200,000 annually.

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Offer the currencies your customers want

If the payment is being made in one currency but you want to receive it in another there needs to be an element of foreign exchange (FX) taking place so you can receive the payment the way you want. We allow your customers to make payments in over 128 authorisation currencies and can settle payments to you in 18, making sure both sides get the currency options they need. We also provide guaranteed pricing so that you have protection in case the currency markets get rocky.

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How we help

Save on industry rates

We have benchmarked our cross-currency payments and found that they were around 88% cheaper than traditional international payment channels.

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Guard against fraud

There is always a chance of fraud in payments and being able to identify and block only the bad transactions can be challenging. The best way to do this is to take a deeply nuanced approach, looking at your sector and business model to ensure you are using rules and workflows appropriate to your business. Worldpay's RiskGuardian product benefits from Worldpay's great visibility of high risk transaction pools amongst its merchant base, using global, sector, and merchant cross-referencing to find high risk linkages in real time.

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How we help

Reduce your chargebacks

One of our larger media customers were looking to limit their exposure to fraud. Worldpay reviewed their setup, designed and implemented a new risk profile and within just a few weeks slashed their chargebacks by 95%.

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Actionable insights that make a difference

Even if you set up everything right you can't just let things stay the same. Using data to analyse trends and generate actions is where we shine. We see more data than anyone else, across every part of the payment journey so we find patterns nobody else can see. This means that learnings you apply could positively impact other parts of the payment journey. It's all about having access to the data you need to make positive changes over time.

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How we help

Proactive insight & advice

Our dedicated analytics teams are constantly looking for ways to improve acceptance rates and generate specific actions for your industry and markets. These insights are shared with our customers proactively through our relationship managers, ensuring your payments are performing optimally.

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